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  • Do I have to be a member to attend a class?
    No, you do not need to be a member to attend a class at BFF STUDIOS. We do offer memberships for those who wish to attend classes on a regular basis, however, we also offer drop-in classes and packs for those who wish to attend classes on a more casual basis.
  • I haven't worked out recently, would it be safe for me to participate?
    Absolutely! Safety is our top priority here at BFF STUDIOS. We offer classes that are suitable for all levels of fitness. Our trained instructors will provide modifications and adjustments that are tailored to your individual needs. We also recommend speaking to your doctor before beginning any new fitness program.
  • Where should I park?
    We recommend parking in the IGA Carpark and enter the Studio via the Carpark gate.
  • Are children allowed in the studio?
    Yes, children aged 12 and over are allowed to participate in classes at BFF Studios. Please note that any child under the age of 16 must be accompanied by an adult.
  • How old do I have to be to attend a class?
    At BFF STUDIOS, we welcome participants of all ages to attend our classes. However, any participant under the age of 16 must be accompanied by an adult.
  • Are all BFF Studios team members first aid trained?
    Yes, all of our team members are first aid trained. We are committed to ensuring our clients are in safe and capable hands during their time in our studio.
  • Are there any social events at BFF Studios?
    Yes, they're great fun and an excellent way of getting to know other members. To find out more about our social events, ask our friendly staff or keep an eye on our notice board or social media.
  • I have an injury/illness. Can I still attend?
    Yes, but we'd recommend you get the OK from your doctor before working out. Research has shown that regular exercise can prevent, slow down and even reverse some symptoms. Why not ask one of our friendly instructors for advice and support.
  • Do you have changing rooms or lockers? Where do I store my things?
    We do not have lockers at this time, however, our kitchen has room to store your bags and we have toilets that are suitable for changing.
  • What should I wear to class?
    At BFF STUDIOS, we recommend comfortable clothing that allows for freedom of movement, such as leggins, yoga pants, shorts, t-shirts, and tank tops. Be sure to bring a pair of socks (for Pilates or Barre You can purchase some here or in studio.) and a water bottle to stay hydrated during your workout.
  • Can I join a class once it is in session?
    Yes, you are welcome to join a class at any time. although for safety reasons we recommend you don't join more than 5 minutes after the start of class. Please arrive a few minutes early to check in with the instructor and familiarise yourself with the studio. Our instructors are always happy to help you get settled in and answer any questions you may have.
  • What should I bring to class?
    At BFF STUDIOS, we recommend that you bring a water bottle, a towel, and comfortable workout clothes. You may also wish to bring a yoga mat if you have one, although we do have some mats
  • How do I book in for a personal training session?
    To book in with one of our qualified Personal Trainers, please call 0417 341 510 and speak with us in person or Txt us on 0485 868490 with your contact details and we will get back to you as quickly as we can.
  • What classes do you offer?
    Click here for class descriptions.
  • How do I book in for a class?
    We thought you'd never ask! To sign up for a group class, simply download the XODA app onto your phone or head to xoda.com on your computer, create an account and search for BFF Studios. Alternatively, you can book here! or call us on 0417 341510
  • How do I cancel a class?
    You can cancel a class via the XODA app. You will be credited this session back to you XODA account providing more than 5 hours notice has been given. If you cancel within 5 hours before the class there is a cancelation fee. If you need help with this, please contact us on 0417 341 510 and one of our friendly staff can assist you.
  • How do I know what class is right for me?
    At BFF Studios, we offer a variety of classes to accommodate all fitness levels and goals. Our staff is always available to answer any questions you may have and provide advice on which classes may be best for you. You can also visit our website to read detailed descriptions of each class and find out what our customers are saying about them. Click here for class descriptions.
  • Can I suspend my membership?
    Yes you can suspend your membership for up to 8 weeks per year. Please email bffstudiosportland@gmail.com 14 days prior to the suspension date and one of our friendly admin team will assist you.
  • Do you offer Memberships?
    Yes, we do! We have a range of different memberships available for everyone. Contact us on 0417 341 510 or by email at bffstudiosportland@gmail.com for more details or Xoda booking app on your phone,
  • What if I need to cancel my membership?
    At BFF Studios, we understand that life can get in the way of your fitness goals. If you need to cancel your membership, please contact our customer service team by email bffstudiosportland@gmail.com at least 14 days prior to the cancellation and one of our friendly admin team will be happy to assist you with your cancellation.
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